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Minh Uong Hai is an experienced professional currently serving as the Regional Lead at Lost Plate since September 2024, where responsibilities include managing and expanding operations in the Vietnamese market, particularly in Hanoi. Minh also holds the position of Customer Success Executive at ECOTEK, overseeing a diverse fintech client portfolio and achieving a 40% revenue increase within one year through strategic initiatives. Prior roles include Business Analyst at ECOTEK and President of Hanoi Free Walking Tours, leading the organization to become the largest non-profit tour provider in Hanoi. Minh's educational background includes a degree in International Business Economics from Foreign Trade University and certifications in Customer Success Management and presentation skills.