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Saurang Patel is a seasoned professional with extensive experience in customer success and project management. Currently serving as a Customer Success Manager and Project Manager - IT at Ecosmob Technologies since November 2020, Saurang is responsible for planning, scheduling, designing, and managing project aspects while utilizing agile models to establish deadlines and budgets. Prior to this role, Saurang worked at WNS Global Services from May 2006 to October 2020, where positions included Deputy Manager of Information Technology and Assistant Manager - Enterprise IT, focusing on training and support for HR modules and leading teams of over 20 members. Additionally, Saurang has experience as a Lead Coach in Operations Training, managing a team of 30+ employees. Education credentials include a Master of Computer Applications from Savitribai Phule Pune University, a Master's degree in Computer Engineering from World Education Services, and a Bachelor's degree in Computer Science from Sardar Patel University.