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Kevin Petersson is an experienced professional in support and services management, currently serving as the Director of Support & SDS Services - Europe at EcoOnline Global since June 2014. In this role, Kevin is responsible for task allocation within the Support & Services department, overseeing incoming inquiries and consultancy tasks. Previous positions include roles as Team Coordinator and Consultant Support at EcoOnline, where Kevin managed customer support for specific tools and maintained the Swedish database for safety data sheets. Earlier experience includes serving as first line support for Computacenter, supporting AstraZeneca primarily at Macclesfield and Alderley Park, and delivering internal training. Prior administrative experience at Telenor involved order management and customer service.