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Sshivam Guptaa has a Bachelor of Computer Science and holds a Master's in Computer Applications. They have a vast professional experience in IT roles, starting as a Network Security Administrator at Shri Parasram Holdings in 2007 and progressing to become an Assistant General Manager at Ecom Express Limited in 2022. Their roles have included Technical Consultant, Assistant Manager, IT Engineer, Information Technology Lead, and currently serving as an Assistant General Manager at Ecom Express Limited.