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Praveen Kumar has extensive experience in customer experience and business development, currently serving as a Customer Experience Coach at Ecom Express Limited since December 2021. Previously, Praveen held the position of Business Development Executive at Instakart Services Pvt. Ltd from September 2014 to June 2022. Praveen holds a Master of Arts in Economics and a Bachelor of Education in Secondary Education and Teaching, both obtained from Chaudhary Charan Singh University in 2019 and 2018, respectively.