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Melissa Siler has a diverse work experience spanning over several industries. Melissa began their career at John Hancock Financial Services in 1992 as a Financial Consultant, where they assessed clients' financial situations and developed strategic plans. In 1994, they joined The Hartford as a Personal Lines Underwriter, responsible for reviewing and approving new business applications. Melissa then moved on to InsuringAmerica in 1997, assuming the role of Personal Lines Account Manager and Team Lead, overseeing client relationships and training programs. Finally, in 2001, Melissa joined ECM Solutions as the Director of HR & Administration, where they provided consultative support to management on HR standards and compliance, while also managing administrative operations.

Melissa Siler received a Bachelor of Science (B.S.) degree from Western Carolina University between the years 1988 and 1992. During the same period, they also attended the University of North Carolina at Chapel Hill. Prior to their university education, Melissa attended Chapel Hill High School, although the specific dates are not provided. Additionally, they obtained a certification as a Certified Insurance Counselor (CIC) from The National Alliance for Insurance Education and Research in February 2005.