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Francisco Javier Silva Sainte-Marie is a seasoned professional with extensive experience in program coordination, public relations, and customer service. Currently serving as the Coordinador de Programas Alianzas at eClass since May 2017, Francisco is responsible for managing requirements for retail and corporate programs, as well as establishing relationships with new service providers while adhering to budget considerations. Previous roles include managing corporate English programs at zimplePR, acting as Director de Relaciones con Prensa at Universidad de los Andes, and serving as a Customer Service Representative at SMU S.A. Francisco has also held administrative and account executive positions, focusing on project management and media relations. Educational qualifications include a degree in Public Relations from Universidad del Pacífico and completion of ELICOS at Swinburne University of Technology.