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Emma O'Neill is an experienced account manager currently working at ECITB since August 2020. With a robust background in project management and stakeholder engagement, Emma has held various roles including HR Engagement Lead on the CIPD Manchester committee and Training Account Manager at BESA Group. Emma's earlier experience includes positions at HM Revenue & Customs and the Department for Work and Pensions, where responsibilities ranged from project assistance to VAT advisory roles. Emma's educational background includes degrees from Arden University, Stockport College, and EAS Ltd.