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Chris Clement is a seasoned professional in product support and customer experience, currently serving as Sr. Manager of Product Support at ECI Software Solutions since 2014. With a background in SaaS and cloud product support management, Chris has successfully empowered multiple support teams and developed proactive customer support procedures to enhance service quality and revenue. Prior experience includes leading SaaS support teams at Red Cheetah and managing dealer relationships, as well as entrepreneurial experience in real estate investment. Chris's early career featured roles in technology committees and system consulting, focusing on wireless networking products and support.