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Andy Mack has a diverse work experience spanning multiple roles and companies. Andy started their career in 2002 as a Support Manager at Rapid Systems Ltd and worked there until 2006. In 2006, they joined Echo Managed Services as the Head of Software Development, a position they held until 2015 when they became the Software Services Director. In 2020, they took on the role of Product Director at Echo Managed Services. Additionally, in 2020, they joined Aptumo Australia at Echo Managed Services as a Product Director.

From 1992 to 1995, Andy Mack pursued a BSc (Hons) degree in Business Information Technology from the University of Central Lancashire.