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Alexander Fernandez is a Client Success Manager at Eccovia since June 2023, with extensive experience in customer success management. Prior roles include Customer Success Manager at Fusion Connect from March 2015 to May 2023, where Alexander managed relationships with enterprise-level customers such as Sweetgreen and California Pizza Kitchen, conducting regular ticket reviews to ensure satisfaction. Alexander's earlier career includes positions as Lube Tech at AutoNation, Commercial Parts Pro at Advance Auto Parts, Customer Service Advisor at Sears Auto Center, and Shift Lead at Pet Supermarket. Alexander holds an Engineer's degree in Automotive Engineering Technology from ATI Career Training Center-Miami and a high school diploma from South Miami Senior High School.