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Guido Strucksberg has extensive experience in technical support and IT systems management, currently serving as a Supporter at ebf GmbH since February 2016. Prior to this role, Guido worked at McKinsey & Company from May 2002 to January 2016 as an Advanced Support Specialist, providing 2nd Level Mobile Device Support in a complex IBM Domino Server environment, which included user administration for 25,000 iPhones and iPads. Additionally, Guido was a Support Engineer at Redwood Software from April 1999 to April 2002, focusing on customer support for JCS and Outrun software and managing IT equipment for a subsidiary. Guido holds a degree in Elektrotechnischer Assistent from Heinrich Hertz Kollegschule Düsseldorf, completed in 1994.