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Anna A. currently serves as Teamlead Sales Telekom at EBF GmbH since April 2022. Prior experience includes Head Of Customer Service at AWB, Abfallwirtschaftsbetriebe Köln GmbH & Co. KG from January 2019 to April 2021, and facilitation of sales skills as a Sales Trainer at DHL Express from June 2013 to December 2018. At DHL Express, Anna A. also held the position of Teammanager Telesales BtB, overseeing a team focused on growth and customer loyalty in the SME and middle revenue segments. Experience at Vodafone from January 2000 to September 2012 involved team management in customer service and sales for BtC, as well as managing an outsourcing project for the sales inbound line.