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Bijan Darabi has extensive experience in customer relationship management (CRM) and retention strategies. Their most recent position was as the Head of CRM at EBET, where they began in March 2023. Prior to that, they worked as a CRM Manager at RUSH Gaming from November 2020 to December 2022 and at Rabbit Entertainment from January 2020 to November 2020. Before entering the gaming industry, Bijan held roles at River iGaming as a Retention Manager from October 2018 to January 2020, ComeOn! as a Brand Operations Manager from February 2018 to August 2018, and as a CRM Planner Executive from April 2017 to February 2018. Bijan started their career as an Intern at Gjensidige in February 2014. Throughout their career, they have demonstrated their ability to manage CRM strategies, execute retention campaigns, analyze campaign effectiveness, and collaborate with tech teams for platform development.

Bijan Darabi obtained a Bachelor's degree in Marketing/Marketing Management, General from Kristiania University College between 2011 and 2014. Earlier in their education, they attended Horten Videregående Skole, but no specific degree or field of study is mentioned.