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Omar Hesham has an extensive background in the telecommunications industry, with experience working at Egyptian Banks Company, Orange, and Etisalat Misr. Their most recent role is as a Customer Support Team Lead at Egyptian Banks Company since February 2022. Prior to that, they held positions such as Technical Support Specialist at Egyptian Banks Company from November 2017 to February 2022, Team Leader at Orange from September 2017 to November 2017, and Team Leader at Etisalat Misr from February 2015 to August 2017.

Omar Hesham obtained a Bachelor's degree in Business Administration and Management, General from Tanta University, completing their studies from 2009 to 2013. omar also obtained a certification in GIAC Strategic Planning, Policy, and Leadership (GSTRT) from Udemy in 2022.