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Benjamin Nelson is a seasoned IT professional with extensive experience in technical support and engineering roles. Since August 2021, Benjamin has served as a Senior Engineer at Eaton. Prior to this, Benjamin worked as a Technical Support Engineer at Veritas Technologies LLC and held various technical support positions at Dell EMC, where responsibilities included managing Dell EMC Isilon and Compellent storage environments. Early career experience includes multiple internships at Thomson Reuters, focusing on Windows systems, private cloud support, and storage engineering. Educational qualifications include a Bachelor of Applied Science in Information Technology from Saint Mary's University of Minnesota and an Associate of Arts and Sciences in IT Information Assurance from Century College.