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Raviv Givati is an experienced professional in technical support and operations management, currently serving as the Global Technical Support Team Manager at EasySend since June 2022. Prior to this role, Raviv held the position of Global Technical Customer Support & Success Team Manager at Igentify, where responsibilities included managing daily operations and mentoring the support team to enhance service delivery. With a background that includes serving as the Global Services, Technical Account Services & Operations Manager at Micro Focus, Raviv has established strong customer relationships and holds an ITIL Foundation certification. Earlier in the career, positions at Hewlett Packard Enterprise involved leading monitoring initiatives and IT system administration, alongside foundational experience as a System Administrator at RAD Data Communications, managing significant user support and infrastructure.