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Austin Augustine is a Senior Business Analyst currently employed at easyJet since September 2023, with prior experience at AQA from July 2017 to September 2023, where Austin led requirement elicitation workshops and contributed to the delivery of business solutions. Austin's background includes a role as a Business Analyst at Panasonic UK from December 2014 to February 2017, focusing on requirement gathering and process mapping, and extensive experience at DHL Supply Chain from January 2003 to December 2014 in process improvement and documentation. Austin began as an IS Developer, specializing in application development on ASP.NET/VB. Austin holds a Bachelor of Engineering in Computer Science from Bangalore University, completed between 1992 and 2000.