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Jesicka Andrews has over six years of diverse experience in IT support and customer service roles. Currently serving as Helpdesk/Hardware Support at Eastpointe Human Services since November 2018, Jesicka previously worked as IMC II at Social Services and as a Customer Service Representative at Alorica. Early experience includes positions as Administrative Assistant at Cummins Southern Plains and Helpdesk Administrator at MBM Corporation. Jesicka holds dual Bachelor of Science degrees in Computer and Information Systems Security/Information Assurance and Business Administration and Management from North Carolina Wesleyan University, earned between 2008 and 2012.