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Charles M. is an experienced IT professional with a comprehensive background in information security, system administration, and IT support. Currently serving as an Information Security Analyst, Charles has previously held roles including System Administrator at Eastpointe Human Services, IT Network Technician/IT Support Analyst at Partners Behavioral Health Management, and Service Desk Support Analyst at Oldcastle. Charles has a solid foundation in managing user accounts, resolving technical issues, and supporting large-scale networks. Educational credentials include a Bachelor's degree in Network Operations and Security from Western Governors University and an Associate's degree in Network Administration from ITT Tech. Prior military service as a Security Police in the United States Air Force further complements Charles' skills and discipline in security operations.