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Mia W. is currently serving as a Digital Communications Officer at Eastleigh Borough Council since July 2023. Prior to this role, Mia worked as a Support Specialist at Agile Business Consortium, where responsibilities included developing targeted marketing strategies and creating optimized content across various platforms to enhance engagement and business growth. Mia also has experience as a Customer Service Officer at Southampton City Council, focusing on effective communication and reporting support, and previously served as a Customer Service Advisor at National Express LTD, where exceptional service and target achievement were key. Additionally, Mia contributed as a Community Ambassador, developing training programs for work experience students. Mia holds a BTEC Level 3 Diploma in Aviation Operations from Eastleigh College, obtained with distinction.