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Jeff Cross has a diverse work experience spanning multiple industries. Jeff started their career as a Call Center Representative at McGraw-Hill Construction in 2005 and worked there until 2011. In 2012, they served as an Interim Mailroom Supervisor at Mount Ida College for a brief period. Jeff then worked as a Transcriptionist at Eliza Corporation from 2012 to 2013. Afterwards, they had roles as a Customer Service Representative at Canon Business Process Services, Inc., an IT Support Assistant at AllCare Visiting Nurse Association & Hospice, and a Data Entry Specialist at Eastern Bank from 2013 to 2014. Jeff'snext role was as a Temporary Worker at Hollister Staffing from 2005 to 2016, followed by their current position as a Senior Research Operations Processor at Eastern Bank since 2015.

Jeff Cross completed their education in a chronological order as follows:

- From 1990 to 1994, they attended St. John's Preparatory School and obtained their High School degree.

- In the period of 1994 to 1998, Jeff Cross enrolled at Trinity College-Hartford, where they pursued a Bachelor of Arts degree with a focus on English, specifically creative writing.

- Following this, in 1998 and 1999, they attended Boston University to acquire a Certificate in client/server design.

- In 2004 to 2005, Jeff Cross pursued a Master of Liberal Arts program (ALM) in Creative Writing from Harvard University.

- Moving forward, they studied at the University of Massachusetts Lowell from 2007 to 2008, obtaining a Certificate in Technical and Scientific Communication.

- Lastly, in 2022, Jeff Cross completed a Certificate program in Legal Assistant/Paralegal at Boston University.

These educational experiences demonstrate a diverse range of subjects and a continual pursuit of knowledge across various fields.