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Jacquelyn Smith's work experience includes positions at various companies starting in 2008. Jacquelyn worked as a Server at Olive Garden Restaurant, providing customer service and completing cash register transactions. At Linens N Things, they served as a Sales Associate, offering customer service and suggesting additional products. Jacquelyn continued their retail experience at JCPenney as a Home Sales Associate, providing quality customer service, cashiering, and stocking merchandise.

In 2011, Jacquelyn joined Masterman's as a Sales/Account Manager and later transitioned to an Accounts Receivable Clerk role, where they handled administrative functions and communicated with customers regarding payments.

From 2016 to 2022, they worked at UniBank for Savings in various roles. Jacquelyn started as a Controlled Loans Representative, responsible for loss mitigation and recovery activities, and later became a Controlled Loans Representative II, monitoring and reporting the serviced loan portfolio. Jacquelyn then served as a Collections Team Lead, supervising a team of collectors and performing collection activities for delinquent accounts. Lastly, they held the role of Collections Supervisor, overseeing collection efforts and documentation for delinquent accounts.

Currently, Jacquelyn is working at Eastern Bank as an AVP- Loss Mitigation Analyst from July 2022 onwards.

Jacquelyn Smith completed their high school education from Blackstone Valley Vocational Regional School District between 2004 and 2007. Jacquelyn obtained a High School Diploma with a field of study in Painting and Design. Later, they attended Keene State College from 2007 to 2011, where they obtained a Bachelor of Arts (B.A.) degree in Communication and Media Studies.

Alongside their education, Jacquelyn Smith has also obtained additional certifications. In 2016, they became a Certified Notary Public of the Commonwealth of Massachusetts. Furthermore, they are T.I.P. Certified in Responsible Alcohol Service Training, though the specific institution and dates of obtaining this certification are not provided.