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Nicholas J Grippando is a seasoned banking professional with extensive experience spanning over two decades in operations management within the financial services sector. Currently serving as SVP, Director of Retail & Digital Banking Operations at East West Bank since March 2018, Nicholas has also held various senior leadership roles at the same institution, including SVP, Director of Centralized Operations and SVP, Group Operations Manager. Prior to East West Bank, positions included SVP, Director of Operations at Byline Bank and a consultancy in operations management. Nicholas's career began at MidAmerica Bank, fsb, progressing through roles that included AVP, Deposit Operations & Retail Help Desk Manager. Nicholas holds an Associate's degree in Business Management from Morton College and completed secondary education at Morton West High School.