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Garry Baker is a seasoned technology professional with extensive experience in application support and technical support roles. Currently serving as a Senior Application Support Analyst at East West Bank since December 2015, Garry previously held positions at Kronos, where responsibilities included supporting public safety customers with the TeleStaff Application, and at Marketo, assisting customers with lead management and marketing automation software. Earlier career highlights include providing support for Lyris Technologiesā€™ online marketing software, managing a pack and ship storefront as a self-employed business owner, and serving as a Technical Account Manager at Alcatel-Lucent. Garry's career began in customer support at Creative Labs, and educational qualifications include a degree in CIS from Cal State East Bay.