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Amanda Waterman is a Senior Credit & Collections Analyst at East Penn Canada since April 2021. Prior to that, Amanda worked at IBM Canada Ltd. from September 2010 to April 2021 as a Sr. Accounts Receivable Professional. With experience at Gerdau and Northern Stainless and Rail, Amanda has extensive background in credit and collections, financial analysis, and customer service. Amanda's education includes a Diploma in Police Foundations from Durham College and a Certified Credit Professional Designation from the Credit Institute of Canada. Amanda's expertise lies in managing customer accounts for collections, financial analysis, and ensuring client satisfaction during the collection process.