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Hiran Rathod is an experienced IT professional currently serving as a Service Delivery Specialist at East Midlands Railway since May 2022. Previously held positions include IT Regional Support Coordinator at Internews, Asset Manager at Progress Rail, and Technical Lead at University Hospitals of Leicester NHS Trust, where responsibilities ranged from providing IT support and mentoring to overseeing hardware asset management and software rollouts. Hiran's career also includes roles at Ricoh UK, Leicester City Council, Volaris Group, Gough & Kelly, Social Care & Education, and FIS, showcasing a solid background in desktop support, project management, and system migrations. Hiran holds a Bachelor's degree in Computer Systems Networking and Telecommunications from Middlesex University.