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Thai Phung has over 17 years of work experience, starting in 2004 at Nexa Technologies/Penson Worldwide as a Software Engineer III. From 2010 to 2014, Thai worked at Identive Group as a Senior Software Engineer, where they were responsible for designing and implementing a next-generation web application system and updating legacy components. Since 2014, Thai has been with Ease.io, initially starting as a Principal Software Engineer and currently serving as the Chief Architect.

Thai Phung obtained a Bachelor of Science (BS) degree in Information and Computer Science from UC Irvine in 2004. In addition, they have acquired the Certified Scrum Product Owner (CSPO) certification from Mountain Goat Software in 2022.