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Khalid Loay is a dedicated professional with diverse experience in customer service, data collection, and technical support. As a Customer Service Representative at EarthLink Telecommunications since July 2022, Khalid promptly responds to customer inquiries and provides detailed product information. Previously, at Mercy Corps, Khalid served as an Enumerator, contributing to data collection and analysis in Plateau and Kaduna states while supporting project teams with community engagements. Experience as a Virtual Assistant at the Technical College of Mosul involved managing communication and ensuring computer functionality, while prior roles also included Internet Services Manager at Al-Nabaa Office, focusing on system management and troubleshooting, and Government Contractor at the Directorate of Municipalities and Public Works, where database maintenance was a primary responsibility. Khalid holds a Bachelor's degree in Computer Systems Networking and Telecommunications from the Technical College of Mosul.