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Sophia Dalcastello has extensive experience in customer service and administrative support, currently serving as an Enrolments Customer Service Officer at Early Childhood Management Services since May 2011, focusing on the implementation of the Enrolments Service for early years. Prior to this role, Sophia worked in finance at MERCY HEALTH – AGED CARE, held fiduciary accounting responsibilities at ANZ BANK, and gained foundational experience in administrative roles at W. B. SIMPSONS & CO, LORNE MEDICAL CENTRE, and NATIONAL AUSTRALIA BANK, showcasing a diverse skill set across various industries.