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Amy Smith is an Information Technology System Specialist with a robust background in IT and customer service. Currently employed at Eagle Mine since December 2020, Amy has also held various roles at Superior Contact, including Customer Services Agent and Help Desk Agent, and briefly served in IT Support at Eagle Mine in February 2020. Previous experience includes contracting at McKesson Corporation, working as an Independent Sales Consultant at Aflac, and providing IT customer response support at UPHS Marquette MI for over 15 years. Amy holds a Bachelor of Applied Science in IT System Analysis from Northern Michigan University College of Business, obtained between 1996 and 2000.