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Jean M. Russell is an experienced professional in account management and client relations, currently serving as the Director of Account Management for Starfish at EAB since March 2021. Previously held roles include Starfish Account Manager at Hobsons from February 2015 to March 2021, where responsibilities encompassed managing key client relationships and overseeing the sales process for Starfish renewals. With a career spanning various organizations such as Starfish Retention Solutions, American Student Assistance, and UNION BANK AND TRUST, Jean has demonstrated expertise in strategic planning and execution, particularly in the education sector. Jean holds a Bachelor of Science in Finance from Arizona State University and an Associate's Degree in Banking and Financial Support Services from Mohave Community College.