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Surendra Kumar Soni is a Senior Operations Analyst at e-Zest Solutions with experience in handling operations for CWT (Carlson Wagonlit Travel) process globally. Previously, Surendra has worked as a Client Specialist at West Corporation, handling client requests for audio and video conferencing services. Additionally, Surendra has experience as a Client Servicing Executive at TBSS LTD, assisting with income tax department e-filing process. Surendra also worked as an Associate Technical Consultant at MphasiS, providing assistance with network configuration and troubleshooting. Surendra holds an MBA in Information Technology from Symbiosis Institute of Business Management and a Bachelor of Engineering in information technology and engineering from RGTU Bhopal.