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Shraddha Panchal has work experience starting from 2016. Shraddha worked as a Customer Service Representative for Jet Airways from May 2016 to April 2019. Following that, they joined CelebiNAS Airport Services India Pvt. Ltd. in June 2019 and worked as a Customer Service Representative until March 2021. Currently, they are working for e& enterprise IoT & AI as a Key Account Manager, starting in October 2021. As a Key Account Manager, their role involves telesales, presenting products or services over the phone, handling customer complaints, and contributing to the company's growth by bringing in customers and developing business.

Shraddha Panchal completed their Bachelor of Commerce degree in Business/Commerce, General from Rabindranath Tagore University. Shraddha pursued their degree from 2016 to 2019. In addition to their formal education, they obtained three certifications in B2B Sales Foundations, Cold Calling: The First Seven Seconds, and Customer Service: Problem-Solving and Troubleshooting from LinkedIn in March 2023.