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Frank Perna is a Senior Business Analyst at Dynatrace, with previous experience as a Senior Business System Analyst at Capgemini and Senior Business Analyst at Thomson Reuters. Frank has a strong background in business analysis, having worked at Quicken Loans and Thomson Reuters in various analyst roles, supporting ERP and CRM systems, managing multimillion-dollar projects, and providing technical support and training. Frank holds an Associate of Science in General Studies from Monroe County Community College and a Bachelor of Business Administration in Finance from Western Michigan University's Haworth College of Business.