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Ingrid Den Heijer is an experienced Dynamics 365 Consultant and Cloud4Commodities CRM Lead at Dynamic People B.V. in Amsterdam since April 2018. Ingrid has operated as a Freelance Webdesigner and Webdeveloper since 2013, specializing in WordPress CMS, technical support, and content management. Prior roles include technical support at Byte B.V., Operations & Content Manager at RetailMeNot, and Customer Advisor at SYKES Enterprises for PlayStation. Ingrid's earlier experience encompasses managing office operations and financial duties as Office Manager for VNPF, as well as research internships at Meertens Instituut. Educational qualifications include a Bachelor in Musicology from the University of Amsterdam, a Project Management certification from ICM, and web design studies at the College of MultiMedia.