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Avelica Rubio currently serves as the Technical Support Manager at Dynamic Campus, where responsibilities include managing a team of User Services staff, overseeing help desk operations, and ensuring user satisfaction through efficient ticket resolution. Previous experience includes roles as a Technical Support Specialist and Software Support Analyst, providing technical assistance and troubleshooting for various systems. Avelica has also worked in customer support and billing roles across diverse industries, including Invitae and Enterprise Guardian. Educational qualifications include a Certificate in Full Stack Development from UCR Extension, a Bachelor of Applied Science in Apparel and Textile Marketing Management from California State Polytechnic University-Pomona, and an Associate of Arts in Fashion Merchandising from Fullerton College.