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Farid Pirzada is currently the Guest Services Manager at Dymon Storage since March 2019. Prior to that role, Farid worked at Concentrix from December 2006 to March 2019 as the Transaction Monitoring Manager, overseeing a team of 30 employees globally. Before Concentrix, Farid was a Quality Evaluator - Transaction Monitoring at Convergys from December 1999 to December 2006. Farid has extensive experience in managing quality programs for various industries including healthcare insurance, online pharmacy, high-speed internet, cable, hospitality, and financial services.