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Anthony Ofordum is an experienced professional with a strong background in customer service and education. Currently serving as a Customer Service Specialist at DYMON Storage since November 2022, Anthony manages a high volume of customer inquiries daily while maintaining a high satisfaction rate and accuracy in record management. Previous roles include being an Elementary School Teacher at St. Catherine's Model School, where Anthony developed impactful lesson plans and trained new teachers, and Divisional Head at the same institution, focusing on improving academic performance and data-driven strategies. Anthony holds an Ontario College Post-Graduate Certificate in Big Data Analytics from Georgian College, a Junior IT Analyst Program certification from NPower Canada, and a Bachelor of Philosophy from Pontifical Urbaniana University.