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Chelsea Hansen has over 17 years of experience in business analysis, product management, and customer success at Dye & Durham Corporation. Serving as a Business Analyst, Chelsea fulfilled roles in product ownership, project requirements gathering, and stakeholder presentations, while also leading a significant project that transitioned government services to API. Previous positions included acting as a Product Manager for web-based platforms, impacting corporate records management and nationwide public search, as well as providing customer support and operational insights. Earlier, Chelsea held roles ranging from Accounting Clerk to Production Assistant, acquiring a comprehensive skill set in client communication, project coordination, and data management. Currently, Chelsea is furthering education at the British Columbia Institute of Technology.