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Amanda Pounder has a diverse professional background in customer service and technical support roles, working for various companies including Dye & Durham Corporation, TELUS Santé, TELUS International, TELUS, and Sheraton Hotels & Resorts. Amanda has experience as a Technical Customer Service Agent, MSA Specialist, Business Helpdesk Specialist, Channel Care Analyst, and Cook. Amanda is skilled in developing training materials, providing technical support for Google Cloud Platform and G Suite, and delivering world-class customer care. Amanda's education includes a DVS in Professional Cooking and Amanda has attended Dawson College, Pearson Adult and Career Center, and Macdonald Cartier High School.