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Jaclyn McLeroy has extensive experience in customer service, currently working as a Customer Service Representative at Dycem Ltd since January 2015. Prior to this role, Jaclyn held similar positions at Provant (2014-2015) and Walgreens (2010-2014), where responsibilities included overseeing customer interactions and ensuring satisfaction. Early career experience includes a position as Shift Lead at Walgreens and a Zone Manager role at Walmart from 2002 to 2010, demonstrating strong leadership skills and operational management.