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Hannah Hiscocks is an experienced professional currently serving as the New Connections Manager and Product Manager at Dŵr Cymru Welsh Water since February 2016, where responsibilities include delivering a new system for Developer Services, gathering and prioritizing product and customer requirements, and collaborating with stakeholders to enhance customer satisfaction. Prior to this role, Hannah worked as a Technical Team Lead at McDonald's from December 2014 to January 2016. Hannah is pursuing an HNC in Civil Engineering at the University of South Wales, expected to complete in June 2024, and holds an HND in Public Services from the same institution, which was completed in 2015.