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Gareth James has a solid background in customer service, working in various roles such as Customer Service Advisor and Customer Advisor. Gareth has experience in dealing with billing queries, insurance claims, and assisting customers with their financial needs. Currently working as a Request Fulfilment Analyst at Dŵr Cymru Welsh Water, Gareth is trusted to make decisions on difficult queries and create accounts for customers. Gareth is currently pursuing a BSc in Computing & I.T from The Open University.