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Carolien Bertens is a skilled Business Application Engineer currently employed at Dutch Flower Group since October 2020, focusing on the implementation of the Infor M3 ERP system. Responsibilities include creating, testing, and delivering essential project documents, maintaining and establishing master data, managing warehouse operations, and developing training materials while training trainers. Prior to this, Carolien served as the Inventory Management Analyst at Rexel Nederland B.V. from January 2013 to October 2020 and as a Supply Chain Employee at The Greenery from July 2011 to December 2012, where duties encompassed product allocation to sales orders, monitoring lead times, managing procurement and production planning, and overseeing the flow of goods. Carolien holds an Ingenieur (Ing.) degree in Logistics and Technical Transport from Rotterdam University of Applied Sciences, completed between 2007 and 2011, and attended Melanchthon College from August 2002 to July 2007.