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Chad W. has over 20 years of work experience in risk management, safety, and claims handling. Chad worked as the Director of Risk Management and Safety at Duraflame, Inc, where they oversaw the company's risk and safety programs. Prior to that, they worked as a Risk Management Consultant at Coordinated Claims Services, Inc, specializing in offering services to various corporate clients. Chad also served as the National Claims Manager at The Fresh Market, managing all property, liability, and workers' compensation losses. Earlier in their career, Chad worked as the Director of Risk Management/Loss Control at ICS Contract Services, LLC, and as a Multi Line Casualty Claims Representative at Central Mutual Insurance. Chad started their career as a Venue and Event Manager at Clean Event International. Throughout their career, Chad has demonstrated expertise in claims handling, litigation management, and implementing safety programs.

Chad W. has a Bachelor of Arts and Science degree in Communications/New Media/Broadcasting and Business from Auburn University, which they obtained in 1999. Chad also holds a Certificate in Insurance Laws and Procedures from the Insurance Institute of America. In addition, Chad has professional designations as an Associate and B.O.M.A in Claims (AIC). Chad has an additional certification as an Associate in Risk Management (ARM) from The Institutes, although the specific month and year of obtaining this certification are not provided.