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Paolo Gallo is an experienced professional in the retail and operations management sectors, currently serving as the CX/Operations Manager at Durabuilt Windows & Doors since September 2022. Prior to this role, Paolo held various positions at Lowe's Companies, ULC from July 2010 to September 2022, including Store Manager and Assistant Store Manager in Administration. Paolo's experience also includes working as Store Manager and District Retail Specialist at Sobeys from April 2002 to August 2010. In 2016, Paolo completed the Lowe's Executive Leadership Course at the University of North Carolina at Chapel Hill, further enhancing leadership skills and expertise in operational management.