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Dorothy Joy Arcilla has a diverse work experience. Dorothy Joy started their career in 2009 as a Support Analyst at Broadcore. In 2011, they became a Technical Support Engineer at DuPont Sustainable Solutions until July 2012. From February 2013, they joined dss+ as a Technical Services Team Lead, providing first-level support for eLearning clients. In October 2017, they transitioned to being a Consultant at Virtual Core.

Dorothy Joy Arcilla has a diverse educational background. Dorothy Joy attended AMA University from 2003 to 2005, where they pursued a degree in BS Computer Science with a field of study in Information Technology. Prior to that, they studied at Mapúa University from 1999 to 2003 and obtained a degree in BS Metallurgical Engineering with a focus on Environmental Science. Dorothy also holds additional certifications, including "HDI Support Center Analyst" from UBM Tech and "SQL Essential Training" from Lynda.com.