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Grant O'Neill has worked at Dunelm since 2016, starting as a Paid Search & Affiliates Executive and progressing to roles such as Paid Search Specialist, Paid Search Manager, and Senior Paid Search and Affiliates Manager. Currently, they hold the position of Head of Paid Marketing. Prior to Dunelm, they worked at soak.com as a Paid Search Assistant and later as a Paid Search Executive.

Grant O'Neill completed their education with a Master's Degree in Marketing from Liverpool John Moores University during the years 2012-2014. Prior to that, they obtained a Bachelor of Arts (Hons) in Business Studies from the same institution from 2009-2012. Before attending university, they attended Finham Park Sixth Form from 2007-2009 and Finham Park Secondary School from 2002-2007. No specific degree or field of study is mentioned for their time at the secondary school or sixth form.