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Ami Desai joined Duncaster on January 2, 2020 as Vice President of Health Services before being promoted to the new position of Chief Operating Officer in 2021. In addition to her role as COO, Ami is the Administrator at Caleb Hitchcock Health Center where she oversees Assisted Living, therapy, and the Hartford HealthCare medical practice at Duncaster. As COO, Ami supports the daily Community Life of Independent Living residents through her leadership of the Resident Services and Wellness departments. Ami has over 25 years of executive leadership experience in senior living, health care management and clinical operations as well as a proven background in operations/strategic planning, program development, quality initiatives and hospital/physician relationships. Ami received her Master of Science in Physical Therapy from the Maharaja Sayajerao University in India and a Masters in Health Care Administration from the University of Phoenix. She is a Member in the American College of Health Care Executives. A licensed Nursing Home Administrator, Ami received her Long-Term Care Management Certification from the University of Connecticut.